Outpatient & Transitional Housing Director

Summary Statement:

The OP & Transitional Housing Director is responsible for providing clients with an atmosphere conducive to individual, personal growth and continuing recovery from substance abuse within the framework of facility and DDAP regulations. The OP & Transitional Housing Director offers a positive relationship, sets a good example, communicates an attitude of concern, listens, and assists both clients and counselors. The OP & Transitional Housing Director also helps to continuously shape and improve Gate House treatment and transitional living, from engagement through follow-up. The OP & Transitional Housing Director supervises, oversees, and coordinates the activities of the clinical staff of the GHBHS. In addition, the OP & Transitional Housing Director will oversee the operations of Recovery Environment Inc.

Duties and Responsibilities


1. Understands the PA Department of Drug & Alcohol Programs Licensing Standards and CARF Standards.
2. Ensures that the GHBHS meets state and local requirements for quality of files, documentation, medical records, and timeliness.
3. Assures program quality through outcome measurement and benchmarking with comparable programs.
4. Maintains knowledge of HEAR, Inc. Personnel Policies and Procedures and proper implementation.
5. Adheres to the H.E.A.R., Inc. philosophy of treatment, and Code of Conduct.
6. Advocates for OP/IOP within TGH continuum of care.
7. Provides guidance to Program Coordinator regarding admissions and scheduling.
8. Monitors counseling schedules and coordination of part-time employees, ensuring that all clients are receiving recommended services.
9. Maintains high utilization for GHBHS & REI.
10. Provides quarterly reports to the Program Administrator.
11. Remains current with funding requirements (SCAs/MCOs/Private Insurances).
12. Develop new services/groups/tracks as appropriate.
13. Oversees and manages the overall operations of REI recovery houses.
14. Implements new technology and coordinates staff training as appropriate.
15. Works with Program Administrator and Executive Director to maintain and update policies related to CARF and DDAP requirements.


1. Provides Clinical Supervision of Counselors and Counselor Assistants as outlined by DDAP Staffing Regulations.
2. Provides supervision of REI Coordinator.
3. Participates in development of annual training plans for the clinical staff, support staff, and REI staff.
4. Participates in the hiring process of new employees.
5. Trains new clinical staff, REI staff, support staff, and student interns.
6. Completes performance evaluations of clinical staff, support staff, REI staff, and interns.
7. Documents supervision and disciplinary actions.


1. Facilitates LOCAs, group, individual sessions, treatment planning, progress notes, case consultations, aftercare planning, and discharge planning as needed.
2. Performs monthly chart reviews.
3. Monitors progress notes, case consultations, aftercare planning, treatment planning, and other treatment responsibilities.
4. Audits files, conducts chart reviews, and performs and documents regular supervision.
5. Monitors and has knowledge of the treatment community.
6. Facilitates family sessions as needed.
7. Facilitates weekly staff meeting, supervision, and case consults.
8. Maintains daily operations of the facility.

Physical Requirements: Must be able to work extended hours, as needed. Must be able to travel as needed.

Qualifications: Must meet Pennsylvania Department of Drug and Alcohol Program, Division of Licensing, Staffing requirements for Clinical Supervisor.

Knowledge, Skills and Abilities:

1. Must be computer literate and able to work with most Microsoft products.
2. Able to handle multiple tasks at one time.
3. Knowledge of persons served.

Competence and Measurements:

1. Maintains high utilization.

  • Measurement: Monthly Utilization Report
  • 2. Supervises staff.

  • Measurement: Facility has regular coverage, assists with annual training plan development, conducts performance reviews as needed, completes supervision notes, and performs chart reviews monthly.
  • 3. Ensures compliance with annual audits.

  • Measurement: CARF and Department of Drug and Alcohol Programs inspections.