JOIN OUR TEAM

At The GateHouse, we prioritize the addition of exceptional and qualified staff to help aid our clients throughout their long-term recovery. In the same way we position our residents and clients to succeed in their recovery and treatment, we aim to help our team members succeed and excel in their positions. We do this through ongoing education, team-building activities, and more.

We are always on the lookout for talented and compassionate people who have a proven track record of success working in the addiction and recovery spheres. If you’re interested in joining The GateHouse team and helping those in the Lancaster County community overcome addiction, check out our open positions below.

Join The GateHouse Team!

Program Assistant

Facility:       Gate House Behavioral Health Services
Schedule:    Non-Exempt; 80 hours bi-weekly
Reports to:     Clinical Director
Hours:  Monday-8:00 am – 5:00 pm
Tuesday-1:00 pm – 9:00 pm
Wednesday-8:00 am – 4:30 pm
Thursday-8:00 am – 4:30 pm
Friday-8:00 am -4:00 pm

SUMMARY STATEMENT: The Program Assistant has primary responsibility to efficiently coordinate the delivery of administrative outpatient services to clients of Gate House Behavioral Health Services (GHBHS).  The Program Assistant will work under the direction of the Clinical Director.

PREFERRED EXPERIENCE:
Strong organizational and communication skills

  • Strong computer skills with working knowledge of Microsoft Office
  • Ability to multi-task and handle multiple responsibilities
  • Strong interpersonal skills with the ability to work independently, and as part of a team
  • An understanding of the social services sector, especially drug and alcohol treatment
  • An understanding of privacy rights, client confidentiality and HIPAA


PREFERRED EDUCATION:

  • Associates degree in business administration and/or two years of office experience


DUTIES AND RESPONSIBILITIES:  The Program Assistant has primary responsibility for the following key areas and functions of GateHouse Behavioral Health Services.

Office Support.  The Program Assistant will support the front office reception area by performing the following duties:

    • Answering telephones.
      • The Program Assistant is responsible for answering the telephone, taking messages and directing callers to the appropriate staff person, department or outside entity.
    • Greeting clients.
      • The Program Assistant has primary responsibility for greeting incoming clients, supplying them with the proper paperwork and directing them to their respective counselor and/or group.
    • Distributing mail.
      • The Program Assistant has primary responsibility for distributing incoming mail and faxes.
    • Calls all clients to remind them of upcoming appointments.
    • Coordinates office time-off/events calendar
    • Filing client records.
      • The Program Assistant is responsible for working directly with outpatient counselors to update and maintain all client files.
    • Verifying insurance
      • The Program Assistant is responsible for verifying client insurance coverage The Program Assistant notifies the counselor and client of any changes and maintains a file on changes.
    • Collecting payments.
      • The Program Assistant is responsible for collecting co-payments from clients and works directly with the Billing Specialist to properly receive payments from clients.
    • Keeps inventory and orders needed office supplies
    • Records all methods of payment on client billing sheets and tracks all daily transactions in a spreadsheet or suitable program.
    • Issues a receipt for all payments.
    • Keep client encounter forms are up to date for proper services to be billed.
    • Light housekeeping to include making coffee, wiping down kitchen, emptying trash
    • Other duties as assigned

 

PRN Counselor

Facility:      The GateHouse-All locations as needed
Schedule:    PRN Non-Exempt, Hourly
Reports to:  Director of Programs

Summary Statement:
The PRN Counselor assists clients in addressing their substance abuse issue and developing healthy coping skills to maintain long-term recovery. S/he will provide clients with the necessary means and motivation for individual growth, and continued recovery within the framework of facility regulations, along with preparing the client for successful discharge from treatment. There is a minimum commitment of working 48 hours in a 90-day period (16 hours per month), not including hours spent in training or staff meetings.   S/he offers a positive relationship, sets a good example, communicates an attitude of concern, listens, and displays a belief in The GateHouse philosophy.

Duties and Responsibilities-As Needed

  • Conducts LOCAs and Interpretive Summaries.
  • Utilizes ASAM criteria as appropriate.
  • Develops and updates treatment plans.
  • Documents progress notes.
  • Conducts individual sessions, group counseling, and family sessions as appropriate.
  • Maintain client files in accordance with DDAP, CARF, and facility policies.
  • Performs case consultations at GH staff meetings, with Clinical Director, and with outside agencies as appropriate.
  • Prepares Aftercare Plan collaboratively with client, and documents written discharge summary.
  • Utilizes referral network for case management needs as appropriate.
  • Coordinates with funding sources as necessary for authorization and out-of-network single case agreements.
  • Performs crisis intervention when appropriate.
  • Documents critical incidents in accordance with facility policy.
  • Refers clients to a higher level of care as appropriate.
  • Assures all MA/DDAP/MCO forms are appropriately completed, including client encounter forms.
  • Assists administrative staff with billing questions.

Physical Requirements: Must be able to climb stairs.  Must be able to work extended hours as needed, including evening hours.  Must be able to travel.

Qualifications

  • Master’s Degree or above with a major relating to human services and 3 years of counseling experience; or Bachelor’s Degree with a major relating to human services and 8 years of clinical counseling experience in a health or human service agency.
  • Full certification as an addictions counselor by a statewide certification body.

Knowledge, Skills and Abilities:

  • Must be computer literate and able to work with most Microsoft products.
  • Able to handle multiple tasks at one time.
  • Organizational skills.
  • Detail oriented.
  • Must practice cultural competency.
  • Ability to communicate and cooperate with employees of all levels.
  • Knowledge of persons served.
  • Knowledge of DDAP & CARF standards.

 

Recovery Specialist

Facility:  Mountville
Schedule: Varies; Must work a minimum of 32 hours per month
Status:   Non-exempt
Reports to:  Residential Program Supervisor

Summary Statement:
This is an hourly position that can include awake overnight hours, which involves overseeing Gate House clients and coordinating their activities.  Make observation notes to the staff in the Staff Log. Makes any major decisions with the support of and in conjunction with the Residential Program Supervisor and Clinical Director. Responsible for providing first responder coverage in the event of an emergency involving the house and clients. The Recovery Specialist offers a positive relationship, sets a good example, communicates an attitude of concern, listens, and displays a real belief in the Gate House philosophy.

Duties and Responsibilities:

  • Direct clients in house chores.
  • Communicate with staff members and record observation notes in the Staff Log Book.
  • Monitor and attend AA/NA meetings each shift.
  • Coordinate transportation for clients (i.e., AA/NA meetings, scheduled appointments, etc.).
  • Help coordinate recreational activities in accordance with the Gate House structure.
  • Ensure proper food items are on the premises for meals.
  • Be flexible in accepting other responsibilities designated by either the Residential Program Supervisor or Clinical Director.
  • Perform observed drug screens when necessary.
  • Enforce Gate House Guidelines and administer appropriate discipline for guideline violations such as issuing verbal and/or written warnings.
  • Report Critical Incidents in accordance with policy.


Qualifications:

  • Some cooking experience preferred.
  • Experience with therapeutic environment is mandatory.  Must be familiar with drug and alcohol treatment programs.
  • Must be an approved driver by H.E.A.R. Inc.’s insurance company.
  • Must complete all required training in accordance with DDAP and CARF regulations.


Knowledge, Skills and Abilities:

  • Must be able to communicate with staff on all levels, especially the on-call staff.
  • Must be able to climb stairs.
  • Must be able to handle multiple tasks.
  • Must have knowledge of persons served.
  • Must be able to work a minimum of 32 hours per month.
Counselor, The GateHouse for Men

Summary
The Counselor assists clients in making healthy decisions in matters affecting their future lifestyle. The Counselor will provide clients with the necessary means and motivation for individual growth, and continued recovery from substance (chemical) addiction within the framework of facility regulations. The Counselor is supervised by the Clinical Director. The Counselor offers a positive relationship, sets a good example, communicates an attitude of concern, listens, assists and displays a real belief in The Gate House philosophy. The Counselor may be assigned additional duties and responsibilities by the Clinical Director as deemed necessary.

Duties and Responsibilities

  • Biopsychosocial histories and Interpretive Summaries
  • Treatment plans and updates.
  • Progress Notes.
  • Counseling: Individual, Group, Family, aftercare, and documentation of all sessions.
  • Maintaining Client files.
  • Case Consultations at Gate House Clinical Meetings and with outside agencies as needed.
  • Discharge planning and written summaries.
  • Discharge and follow-up. Follow-up includes telephone calls and letters according to the policy and procedure manual.
  • Obtain client records from prior treatment experiences, medical records and any other useful written information that may assist ongoing treatment.
  • Coordination with Case Manager regarding client needs.
  • Involvement in community outreach projects.
  • Audit files.
  • Managed Care: Authorizations and reviews as needed.
  • Crisis Intervention when appropriate.

Specific Counseling

Individual scheduled counseling: one hour sessions. Clients will be scheduled bi-weekly by the Counselor for these sessions. Most of the focus will be on the treatment plans.
Group counseling: Each counselor is scheduled to facilitate two group sessions per week..
Unscheduled sessions: clients requesting to be seen by Counselor will be given specific times that the Counselor can meet with them. This will be based on assessment of importance.
Family sessions/workshop: The Counselor will facilitate at least one Family Session per month for each client on their caseload. In addition the Counselor will facilitate the Family Education program during scheduled Saturday hours. Referral to other family counseling agencies will be made on an ad-needed basis. Alanon, Alateen, COA, Naranon, and oter self-help organizations will also be emphasized.

Miscellaneous

  • Coordinates with the House Manager at the weekly “house meeting” and house activities
  • Co-counsels when deemed necessary.
  • Will attend all training offered by the Clinical Supervisor based on annual evaluations of needs.

Physical Requirements

Must be able to climb stairs. Must be able to work extended hours as needed. Must be able to travel.

Qualifications

Must meet at least one of the following:

  • Master’s Degree or above with a major relating to human services with minimum of 1 year of clinical experience.
  • Bachelor’s Degree with a major relating to human services and a minimum of 2 years of clinical experience.
  • Associates Degree with a major relating to human services and a minimum of 3 years of clinical experience
  • Full certification as an addictions counselor with a minimum of 2 years of clinical experience.

Knowledge, Skills, and Abilities

  • Must be computer literate and able to work with most Microsoft products.
  • Able to handle multiple tasks at one time.
  • Organizational skills.
  • Detail oriented.
  • Ability to communicate and cooperate with employees of all levels.
  • Knowledge of persons served.
  • Knowledge of DDAP & CARF standards.
  • CAAC, CADC, or CAADC must be obtained and maintained within 2 years of employment.

TO APPLY

 Please complete and submit the application below with your resume to

jobs@gatehouse.org

The GateHouse is an equal opportunity employer